We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website and services.

1. Information We Collect

· Personal Information: Name, email address, phone number, date of birth, and payment details.

· Profile Information: Tutors’ qualifications, experience, subjects taught, hourly rates, and availability.

· Usage Information: Browsing history, search queries, session bookings, and page visits.

· Technical Information: IP address, browser type, device information, and operating system.

· Communication Information: Customer support inquiries, feedback forms, and chat messages.

· We do NOT collect or store government IDs (passport, national ID, driver’s license).

· We do NOT store full credit card numbers or bank information.

2. How We Use Your Information

· Provide Services: Operate and maintain our platform, process transactions, manage accounts, and facilitate tutoring sessions.

· Personalization: Recommend tutors and content based on interests and learning goals.

· Communication: Notify you about account updates, session reminders, and policy changes.

· Marketing: Send promotional materials and newsletters with your consent.

· Analytics: Monitor performance and improve functionality and user experience.

· Security: Protect against fraud and unauthorized access.

3. How We Share Your Information

· With Tutors: Share students contact details and learning goals to facilitate sessions.

· With Students: Share tutors profiles to help students choose suitable tutors.

· We do not store credit card/banking information on our site.

· We do not Control or guarantee the security practices of third-party payment processors.

· We may disclose information only when required by law (e.g., subpoenas, fraud investigations).

4. Your Rights

· Access and Correction: Update your personal information through account settings.

· Deletion: Request deletion of your data, subject to legal exceptions.

· Opt-Out: Unsubscribe from marketing communications.

· Data Portability: Request a copy of your data in a machine-readable format.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience. Manage your cookie preferences through browser settings.

6. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our platform. Review their privacy policies before sharing information.

7. Payment Processing Liability

All payments and withdrawals are handled by third-party payment processors. We are not responsible for failed or delayed transactions, currency conversion fees, withdrawal holds, or refund delays

8. Changes to This Privacy Policy

We may update this policy. Significant changes will be posted on our website.

9. Legal Basis for Processing & international Data Transfers

Legal Basis (For Users in the EU/UK): We process your data based on one of the following legal grounds: (a) Contractual Necessity (to provide the Platform services); (b) Legitimate Interests (for security and platform improvement); and (c) Consent (for marketing).

International Transfers: As a global platform, your data may be transferred to and processed in countries outside your country of residence (including the United States). We ensure such transfers comply with applicable laws and utilize legally compliant mechanisms, such as Standard Contractual Clauses (SCCs), to protect your data.

10. Data Retention and Security Measures

Security: We implement industry-standard technical and organizational security measures (including data encryption and access controls) to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information immediately.